What are the 7 most important digital marketing Trends for the year 2020?
In the General
matter, when we talk about the year 2020, we are actually talking about the
future that we imagined, read in books, or watched in Psy-fi movies. After
global lockdown due to the COVID-19 pandemic, everything changed, and this
catastrophic incident which is still with us, put the effect on every aspect of
human life, in particular, it reshaped, modified and definitely evolved Digital
Marketing.
From 2019, consumer behavior was changing, the
pattern was smooth. Hereby, after the Covid-19, people as we know our buyers,
totally differed and the way that Digital marketers have to interact also did.
By the way, this Virus is not the only purpose that leads to these trends. It
rather is the digital Darwinism (constant evolution of Digital marketing) that
makes most of the changes.
This article discusses the most important trends on
Digital marketing world and we hope that it delivers a thorough insight for
the reader.
1) Social media
marketing is changing
The
concept of social media marketing is, in fact, all activities that a marketer
does to illustrate a certain product and service on social platforms.
There are various types of these platforms,
which starts with the Giant of them, FACEBOOK.
Facebook has been the first social platform
that ever used for business and marketing. Basically, this social media owns
approximately 2.6 billion active users (one-third of the world population) and
despite the negative approached that accrued after users’ data breach, it is
still the King of the road!
However, companies and SMEs are joining a
boycott movement to prevent from using Facebook’s ADS Centre as an aftermath of that data breaching, followed by its failure to protect users from
discrimination, bullying harassment, and false information spreading.
When we are observing that in the year of
2018, each person on average spends 5 hours on social media, that means it
should be our marketing field too.
From the Year 2018 afterward, Facebook has
felt the alarm of losing its active users to other social media. According to
the latest research, 30% of its users are above 65 years old!! That is a strange
result for a platform that supposed to be for the young generation.
The research result gave a prediction that
by the next decade, Facebook will be wiped out for Generation Z (born from
1997-2012).
Conversely, other social media platforms
are rising powerfully. To name a few, Instagram, Snapchat, LinkedIn, and a newcomer from China town, TIK TOK.
The companies, and the business, no matter
small or big, are spending more time and budget on these new social media,
which they are more interactive with customers, simpler to use, visually
oriented and youth lover!
It might be so rare to find someone who has
no social media account and does not upload any picture or a video of
something on them. People found social media a good alternative world to
socialize together safely!! This trend belongs to the years before curbed by
Facebook, but the trend of socializing is changing and inclination is on other
platforms.
As a matter of fact, the trend of social
media is redirecting, so your business needs to do as well.
2. Video marketing is becoming ahead in content creation
Motion
picture and visual marketing are still the most attracting method of absorbing
new leads, generating more audiences, and new customers. In the late study in term of evaluating the
effectiveness of various format of contents in attracting audiences, more than
70% vote to video contents, while less than 13% goes to content and texts.
Although, there was a time that for
producing a video, you probably had to spend thousands of dollars and many days
in the editing room.
But now you can do all things you need to
make a video for any purpose, from entertaining to advertising, by your Smartphone. It’s now becoming a normal habit to film your job, edit it by an
application, and let it be consumed by your audiences.
As in the beginning, I wrote, Covid-19
changed everything, and digital marketing also. Due to the long-term lockdown
and Covid-19 high contagious feature, people are terrified of doing actual
socializing, going out, buy from stores, eat outside, and interact with real
people.
That compulsory sedentary which nailed them
at home for longer hours, has made them to spend their time watching videos on
their Mobile or Laptop, and as easy as it sounds, their behavior changed to
watch videos more than ever. This is the cause that live-streaming companies
like Netflix skyrockets its Stock on market.
This growth in video marketing put an
obvious effect on other marketing platforms as well. For example, Email
marketing, a final weapon of attracting consumers to your brand, conversing
them to buy your product, or to just arise their awareness, has actually been modified
in contents contained by Video.
No doubt that a simple content in an email
won’t reach to the target that a digital marketer is seeking for. Email content
has to be more interactive, include demo videos and other visual contents to
drag customers in.
Staying at home, and being accustomed to
watch more videos, is resulting in the popularity of Video marketing compared to other forms of content.
3. Messaging applications are boosting up
Message
marketing is another part that is a subcategory of digital marketing. It's
better to know that messaging applications like WhatsApp, Facebook Messenger,
and Telegram are not just for sending text or voice messages or calling each
other. In fact, they are a profitable way more than that.
They allow Digital marketer to interact
positively with the numbers and accounts, send latest updates to the customers,
entertain them with fun videos or educate them with serious ones.
The application of Telegram put a step
further. It helps you to create a Channel, use bots, take orders completely
automated and more importantly, it is greatly safe and secure.
This application is based on Blockchain
technology and even it gives you access to mining Bitcoin in it! If you
have a group of friends and colleagues in the IT field, you will see that all of
them have a Telegram account, and that is because of its security.
In term of messaging application mass a usage, currently, the Facebook messenger has 1.3 billion active users who are
sending and receiving 55 billion messages per month, and WhatsApp that has 1.6
billion of active users who are sending 2.2 billion messages per day! The
Telegram only has 100 million of active users, which people are coming to this
application and opening accounts in an increasing chart.
The statistics and the growing trend are
satisfying enough to give more credit to messaging application in your Digital
marketing strategy in the year 2020.
4. Content marketing is more interacting than before
It
is confidently easy to say that, despite all the innovations in Digital
marketing, Content writing is still a persuasive method to attract audiences
and bring them in to check your website, see your post, or have your question
answered by you. However, content marketing also faced modifications.
From the year 2018, after the newest
Algorithm of Google search engine named BERT (Bidirectional Encoder
representation from transformers) by Jacobe Decline, become the newest
algorithm to the Google search engine, it fundamentally changed to the way that
Google understands the content.
Since then, Google search engine
understands the texts of a blog or an article way better, more humanly and more
inclined to put the easily understandable contents in its SERPs (Search Engine
Result Pages). As Google itself announced after introducing the BERT, its
giant search engine shows the websites with the faster loading speed, useful
linked, and well-written contents.
Apart from the above context, a blog or an article, or even a caption has to be more interactive than before. It means
that the audiences want content that can easily click on, answer question or
ask them via that link, get the answer easily, and they are looking to interact
with the contents that are more casually, still relevant, and useful.
One of the things that better to add here
is that, we all know that our audiences are losing their patience to read a
long article, for this reason, we are minimizing it to less than 200 words in
average. Despite that, HubSpot statistics from more than 2000 users indicating
that long articles are attracting audiences more than short ones and they spend
time on reading it if it's deserved to be read.
It shows us that people still want to read content, and it matters in their decision to purchase something if the
contents are accurate and valuable. Meanwhile, they are in need of interaction,
no matter by a video, or by a blog. They want their opinion to be heard, valued,
and responded.
5. Businesses going to grasp Omnichannel Marketing
What
Omnichannel marketing actually means? In a simple word, using multiply
platforms in marketing and connecting them all to a landing page to have a
circle of audiences is called Omnichannel marketing.
In details, Omnichannel marketing helps
your brand to be shown in various platforms, draw the traffic to your target
page, or your website and build several touchpoints with your audiences.
By the year 2020, no company could survive
if they are not on several platforms. Being just in one social media and having
a simple website is kind of a joke now! Marketers have to utilize all social
media and webpages of theirs engaging together in a way that builds a community
around the company.
For a Marketing manager, controlling all
these platforms to be active and alive, could be somehow impossible.
Nevertheless, AI could be a great assistant to ease the confusion of bombardment of information and data targeting the
digital marketing manager.
Artificial intelligence is penetrating deep in
digital marketing platforms. We will explain them below.
6. Artificial Intelligence is more involved in the Digital
marketing strategy
What is Artificial intelligence? Well, I am
sure that you know it because it's all over us. Artificial intelligence is an
independently thinking machine that able to communicate and work with a human.
It totally depends on what sort of data is in its database, but they are not
just a sophisticated tool, they are a thinking entity that according to their
programable mind, could perform a simple or highly delicate job.
We always have been looking to have a loyal
assistant, someone or something that can be trusted, and reliable to do
something exactly in a way that we want. We have dogs, a loyal animal, and
totally trustable, but they can not think definitely logical.
Artificial intelligence nowadays is
surrounding us, whether in a form of a Chatbot, to answer the FAQ (frequently
asked questions), take the orders, send the audience a link, or in a form of a
Robot. They are capable of thinking and the positive advantages that they have
is they do not argue, do not tired, and their error is way lesser than a human.
In Digital marketing analytics
applications, such as Google Analytics, we are using AI to do the analysis and
give us the result. Digital marketers totally trust the statistics and data
that Machine learning analytics delivers us. These data aids us to draw our
plans accurately, and know our customers persona and habits way better.
In digital marketing, we are using AI in Machine learning in our social media, google search results, and lots of other
sectors. For example, when you open up an Instagram account, the Instagram
machine learning just need less than a month until totally understands you.
As a Digital marketer, your Instagram
business account aids you in your postings, analyzing your audience’s behavior,
and many other things. There are Instagram virtual assistants that you can
attach to your account, and they post behalf of you and reach your engagement
without you.
Undoubtedly,
they are dominating the jobs one by one, but we cannot ignore their
contribution to our world or digital marketing that making us progress and
reach to our customer in an efficient way.
7. influences marketing has a new face
With the simplicity of making videos and
uploading it on social media specifically YouTube, a new Digital marketing
section created that named influencer marketing.
In a simple word, influencers are those who do a certain job or activity and show it
to a large audience. They are usually pretty and lovely (it's not 100% for all) and
depend on their audience they will produce various sorts of videos, that they
are the leading person in it.
Some of them show their normal life (Kim
Kardashian), some others are politically inclined to a party, and some other
just play video games such as Ninja.
Influencer marketing is cooperating with
these people to advertise your product by using it during recording their
video, or just speaking about it. No matter what business you have, or what
produce you offer, there is an influencer who has thousands of followers that
are ready to buy from you if the influencer consents its value.
The trend of influencer marketing is not
new, but it has a new feature. From recent years, virtual assistants like
Siri and Alexa initiated the first interaction of AI with a human. By the way, We
are experiencing that virtual Influencers, same as an animation character,
have a social account, and owns followers.
The phenomenon of Virtual Influencers is so exciting that companies are looking to
have one for themselves. Thanks to the advancement in visual creation
technologies, its not difficult to make one, and give it personalization in accordance with your customers Persona.
Do you know Jady vales? She is a
virtual influencer that works for YOUPORN. She talks about her daily
experience of using YOUPORN products, and she knows her followers as human, so
she knows that she is not!
Making a virtual influencer is one of the trends that you as a digital marketer should consider, as it is not expensive as an actual one and you can customize it whatever you desire, and finally, they are efficient.
By and large, The world is constantly
changing, and people who are working beside it, has to change. The Digital
marketing is a never-stop evolving field that confronts by new technologies and
new inventions that occasionally would destroy everything that a digital
marketer designed and developed. We as a digital marketer should be fully up to
date, and be informed from daily innovations, new trends, or even a simple
hashtag that is used by a large group. At last, Digital marketers should be
multi-tasking.
Source: Google, Digital marketing Institute, blockchain

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